Accessibility Statement

Black Diamond Landscape & Outdoor Living, LLC is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C).

1. Our Commitment

We believe that every visitor deserves a positive and equal experience on our website. Our team works continuously to improve the accessibility of our digital content and to remove barriers that may prevent people with disabilities from fully using our site.

2. Measures We Take

To support accessibility, we have implemented the following measures on our website:

• Semantic HTML structure with proper heading hierarchy (H1 → H2 → H3) on all pages.
• Descriptive alt text on all meaningful images; decorative images use empty alt attributes.
• Sufficient color contrast ratios for all body text and interactive elements.
• Keyboard navigation support for all interactive elements, including navigation menus and forms.
• Visible focus indicators on all focusable elements.
• ARIA labels on navigation landmarks, form fields, and complex interactive components.
• Responsive design that adapts to all screen sizes and zoom levels up to 400%.
• No content that flashes more than three times per second.
• Form inputs are associated with descriptive labels.
• Error messages are descriptive and identify the field in question.

3. Known Limitations

While we strive for full accessibility, some content on our site may not yet fully conform to WCAG 2.1 Level AA. Known areas we are actively working to improve include:

• Some older portfolio images may have limited alt text descriptions — we are reviewing and updating these.
• Embedded third-party content (such as financing partner widgets) may not fully conform to our accessibility standards, as we do not control that content.
• Video content may not yet have full captions or audio descriptions — we are working to add these.

4. Feedback and Contact

We welcome your feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing any content, or need information in an alternative format, please contact us. We aim to respond to accessibility feedback within 2 business days.

5. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Justice Civil Rights Division or file a complaint with the relevant state authority. We are committed to working with you to resolve any accessibility concerns.

6. Technical Specifications

Our website relies on the following technologies for conformance with WCAG 2.1:

• HTML5
• CSS3 (including CSS custom properties and media queries)
• JavaScript (React 19)
• WAI-ARIA 1.2

The site has been tested using modern browsers (Chrome, Firefox, Safari, Edge) and screen readers including NVDA and VoiceOver.

7. Assessment Approach

Black Diamond Landscape assesses the accessibility of our website through the following approaches:

• Self-evaluation during development and content updates.
• Automated accessibility scanning tools.
• Manual keyboard navigation testing.
• Periodic review against WCAG 2.1 Level AA success criteria.